Terms and Conditions
Terms & Conditions

The 'Photographer' ~ means The Picture Lady
The 'Client' ~ means yourself

Booking Fee (Deposit)
The Photographer will confirm the Event, Date, Time, Services upon receipt of cleared funds in respect of the Booking Fee. The booking fee for any type of photography is £20.
The Parties acknowledge that the Booking Fee is non-refundable or transferable in the event of cancellation by the Client. 
If notice of change of date is required by the client, a £10 fee for change will be applied.

The Picture Lady, Teignmouth will be in contact with you approximately 1-2 weeks prior to your Event to provide you with necessary information. 
Following payment of the Booking Fee, the balance of fees due is to be paid as follows:
On the day of the shoot, the remaining amount of the session fee is to be paid via bacs or cash. Also the lowest package/minimum spent must also be paid at this time. £40 for all session types other that £65 for newborns.
Payment for any additional images or products must be made at the time of order.
All cheques should be made payable to Rochelle Pinfield.  Bank Transfer (BACS) payments may be accepted by prior arrangement. Details for this is Rochelle Pinfield Nat West sc 602147 acc 58616322.
Late payments or returned cheques will attract an administration charge of £10.00.
No photographs or albums will be delivered until all payments have been received in full in cleared funds.

License and Coverage:
The Photographer(s) shall be granted artistic license in relation to the poses photographed and the locations used.  Although every effort will be made to comply with the Clients’ requirements, the Photographers’ judgement regarding the location, poses and number of photographs taken shall be deemed correct and not subject to dispute.
For Events involving a church ceremony or at certain other venues, the Photographer(s) movements are sometimes restricted by the minister of official in charge: photographing of parts or even all of the ceremony or occasion may be restricted or prohibited, as may the use of artificial lighting. The Photographer(s) cannot accept responsibility for limited coverage in such circumstances.
Whilst the Photographer(s) shall endeavour to fulfil the Clients’ requirements, the Photographer(s) cannot be held responsible for non-availability of subjects or adverse conditions which may delay the progress of proceedings, preventing the coverage of certain specified shots.
Any alterations made to this Contract by the Clients once details have been confirmed may only be made at the discretion of the Photographer(s) and should be agreed in writing. Where the Photographer(s) is unable to accommodate alternative arrangements (such as change of ceremony date and or venue) the Photographer(s) are not liable to compensate the Client(s) in any way whatsoever.

Image and Reproduction
All print and presentation sizes quoted are approximate and subject to change at the discretion of the Photographer(s) and may be subject to slight variation.  Whilst every effort will be made, the Photographer(s) cannot guarantee exact colour matching and is not held responsible for any colour variations which may occur due to light and location variations.
When you order your own images from a cd provided, I can not garantee the print quality, if you use printers not recommended. I would recommend printing through me, but I would recommend Photobox online.

The images passed to you are not allowed to be manipulated. Scanning or taking copies of prints will be treated as breach of contract and against copyright law.

Any negatives and/or digital files shall remain the sole property of the Photographer(s) at all times. 
All completed albums and products shall remain the property of the Photographer(s) until full payment is received.

Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988 and remain the copyright of The Photographer(s) at all times unless there is express written agreement to the contrary.  It is contrary to the Act to copy or allow to be copied photographically, electronically or by any other means an image created as part of this contract without the written permission of the Photographer(s).

Insurance & Limitation of Liability
The Photographer will maintain Public Liability and Professional Indemnity insurance at all times. However, in the unlikely event of a total photographic failure or cancellation of this Contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the Contract.
Neither party shall be liable for any indirect or consequential loss.

Where the Photographer(s) has to cancel the Event, due to circumstances beyond his/her control the full amount of the Booking Fee and any further payments received will be returned to the Client(s).
Where it is possible a re-shoot may be arranged (if practicable) however, the Photographer will not be responsible or liable for any additional costs incurred by the Client(s).
When the client cancels a session the deposit is non refundable.

All complaints should be raised by the Client directly to the Photographer in writing within 14 days of the occurrence which gives rise to the complaint. The Photographer will consider the complaint and shall provide a response to the Client within 14 days of receipt of the Complaint.  In the unlikely event of an unresolved complaint the Client may request the Guild of Photographers to mediate but only on the basis that its decision shall be final and binding upon both parties.

These stay open for 72 hours, these can be negotiated to stay open longer under extenuating circumstances but a fee may apply. Please make your selection within this time frame.
When you order your own images from a cd provided, I cannot guarantee the print quality, if you use printers not recommended. Once photos have been collected I keep them on file for 6 months before deletion. Personal information is kept no longer than 3 years.

Photo turn around
Once you have made your selection and paid the amount owing I will have these ready for collection between 4-6 weeks.

Being a Photographer or becoming a Photographer
You must notify me if you are or are leading towards becoming a photographer. I have the right to refuse to photograph in front of you but use another of your family members. By signing my contract you cannot open a photography business within a 20 mile radius.

Purchase of Gift Vouchers
Once a gift voucher has been purchased these are non refundable after 35 days.